1. LivePresence™ AI Representatives

The central feature of CueVue is its LivePresence™ experience. Instead of displaying only a text-based chat window, the platform uses a photorealistic AI presenter to create a more visible and conversational presence.

The supplied material shows multiple presenters designed around different business purposes. For example, Maeve is associated with appointments, Rohan with local leads, Esther with ecommerce, Tariq with onboarding, Leyla with course enquiries, Adrian with support, Haru with hospitality, Clara with testimonials, and Samir with recruiting.

This gives businesses a way to select a representative that fits the job they want the website assistant to perform. The product description also references additional creative portraits and custom-avatar options.

The goal is to give the website a recognizable face while maintaining a conversational AI layer behind that face.

2. Real-Time Voice and Text Conversations

CueVue supports conversational interaction through voice or typing. Visitors can choose to speak with the LiveRep or type their questions without using a microphone.

The supplied demonstration asks users to allow microphone access when they want to use voice. This means the voice experience is optional rather than mandatory.

The system is designed to listen to questions, understand them, respond, and continue the conversation. It can also ask follow-up questions rather than simply producing one isolated answer.

This conversational structure is important because many business enquiries require context before a useful recommendation or next step can be provided.

3. Approved Business Knowledge

Another important feature is the ability to build the LiveRep around approved business knowledge. Users can supply website information, documents, and FAQs as sources.

This gives the business greater control over the information that the representative is expected to use. Rather than creating an assistant without context, the system is configured around the organization’s own material.

The supplied product material describes this as making business information into an editable representative. This can be useful when businesses need their AI assistant to reflect specific services, policies, products, or frequently asked questions.

The quality of the resulting conversation will naturally depend on the information supplied and how the LiveRep is configured, so the knowledge setup is an important part of the overall process.

4. Lead Capture

CueVue can be used for lead-capture scenarios. The supplied roofing demonstration, for example, shows a visitor asking whether a business can repair a roof during a particular week.

The LiveRep can follow up by trying to understand the visitor’s needs and collecting relevant information. The demonstration references details such as service, area, and contact information.

Instead of asking visitors to fill out a traditional static form immediately, the conversation can collect information naturally as part of the interaction.

For businesses dependent on enquiries, this could provide a more conversational alternative to a conventional contact form.

5. Appointment Enquiries

Appointment scheduling is another major use case highlighted in the product material.

The supplied dental example demonstrates a visitor requesting a cleaning on Sunday morning. The LiveRep responds by confirming the preferred timing and progressing through the appointment enquiry.

The demonstration is explicitly described as an illustrative appointment flow and does not reserve a real calendar slot or send a real booking. Therefore, the example should be understood as showing the intended conversational workflow rather than evidence that every real-world calendar integration is automatically available.

Still, the appointment use case shows how CueVue can be structured around a specific business action rather than simply answering questions.

6. Ecommerce Assistance

CueVue can also be used to help ecommerce visitors make purchasing decisions.

The supplied coffee-grinder example shows a visitor asking which grinder is appropriate for espresso. The LiveRep follows up by asking how many cups the customer makes each day.

This illustrates an important difference between simple product search and conversational product guidance. Instead of presenting a static list of products, the representative can ask about the shopper’s preferences and use the answers as buying context.

The product material describes this as a recommendation with buying context. For ecommerce businesses, this type of interaction can potentially help visitors who are uncertain about which product best matches their requirements.

7. Onboarding

CueVue also includes onboarding as one of the listed LiveRep jobs.

An onboarding representative can potentially guide new users or customers through initial questions and next steps. The supplied material lists onboarding alongside sales, support, qualification, and booking.

This creates another possible application beyond traditional lead generation. A business could use a LiveRep to answer common onboarding questions and help visitors understand what to do next.

The exact onboarding workflow would depend on the business information and configuration supplied to the platform.

8. Customer Support

Customer support is another use case specifically listed in the CueVue materials.

A support-oriented LiveRep can be configured around approved business information, FAQs, and other relevant documents. Visitors can then interact with the representative to ask questions.

The conversational approach may be useful for repetitive questions where customers need information before taking their next step.

However, businesses should still determine which questions should be handled by the AI representative and which should be escalated to human staff.

9. Recruiting

The supplied material also includes recruiting as a potential LiveRep purpose.

A recruiting representative could be designed to answer questions about available roles, collect candidate information, or guide applicants toward the next stage.

The exact process would depend on the information supplied and the intended recruitment workflow.

This demonstrates the broader positioning of CueVue: the platform is not limited to sales conversations but can be configured around multiple business functions.

10. Surveys and Quizzes

CueVue can also be used for surveys and quizzes according to the supplied product material.

A conversational survey can potentially ask questions one at a time and capture responses through the interaction.

The same concept could potentially be applied to qualification questionnaires, customer feedback, or other structured conversations.

This expands the potential use cases beyond conventional website support and into interactive data collection.

11. Multiple AI Presenters

CueVue provides a collection of featured presenters that can be associated with different business jobs.

The supplied list includes Maeve, Rohan, Esther, Tariq, Leyla, Adrian, Haru, Clara, and Samir, each associated with a specific use case.

The product material also shows nine additional creative portrait examples, including Ethan, Kian, Julian, Tessa, Grady, Marisol, Yvette, Dale, and Marlene.

The exact availability of stock and custom avatars depends on the offer tier, according to the supplied information. This means buyers should check the specific package they are purchasing before assuming every presenter or avatar option is included.

12. Custom Avatars

CueVue also offers a custom-avatar option through the checkout add-on described in the supplied material.

The add-on is listed at +$77 and includes five custom avatars according to the provided launch page.

The purpose is to allow each business, brand, or campaign to have its own distinctive AI presence.

The supplied page presents five example portraits with the message “SCAN → READY,” but it also clearly states that these supplied portraits are creative examples and are not the buyer’s generated custom avatars.

For agencies serving multiple businesses, custom avatars could provide a way to give different clients distinct LiveRep identities.

13. Global Conversations

The product material also highlights multilingual conversations.

The published launch information mentions 70+ languages, automatic detection, and translated captions.

The supplied examples show greetings in English, Spanish, French, and Hindi.

This could be relevant for businesses serving multilingual audiences or operating across different markets.

However, buyers should verify the exact language functionality included in their selected tier because the supplied information distinguishes between launch features and specific offer options.

14. Conversation Intelligence

CueVue also includes a conversation-intelligence concept.

The supplied material references recordings, transcripts, scoring, verdicts, and next actions.

These capabilities are intended to turn conversations into information that businesses can review rather than simply having the interaction disappear after the visitor leaves.

For agencies, this could potentially help with reporting and client management.

The exact availability and depth of each intelligence feature should be confirmed against the current offer because the supplied description does not provide complete technical specifications for every function.

15. Agency Workspaces

Agency functionality is another important component of CueVue.

The supplied material describes agency workspaces as providing separate clients, data, representatives, credits, and reporting.

This can be useful for agencies managing multiple businesses because each client can have its own LiveRep experience and business information.

The concept allows an agency to demonstrate CueVue as a service rather than simply installing one assistant on its own website.

The supplied promotion also mentions a Mega Bundle containing an Agency Launch Kit, making the agency angle an important part of the overall funnel.